360 Guest Profile View

Discover and Keep Your Best Customers

Efficient and effective marketing campaigns can only come from a holistic view of the landscape. NextGuest CRM 360 Guest Profile View helps hoteliers thoroughly understand their guests, with profound implications for the entire organization.

‘Golden Profile’ – Single source of truth

NextGuest creates a 'Golden Profile" based on PMS profiles and stay data
The CRM profiles are processed and enriched
We make use of a lookalike modeling for guest acquisition

Better understanding of your guests
CRM profiles is the foundation for your guest interaction and marketing
Ability to give your guest the best possible experience
Personalizes the guest experience
Avoids “have you stayed with us before” by using PMS look-up dashboard
Increases word of mouth advertising and allows guests to easily share their stories

WORK WITH US FOR PROVEN RESULTS

360 Guest Profile View

Discover and Keep Your Best Customers

‘Golden Profile’ – Single source of truth